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Managed Services

Managed Services that Maximize Results

A Single Managed Services Provider for Your Entire IT Footprint

BIAS delivers an expansive array of managed services to help you lower costs, optimize performance and free your staff to focus on key business objectives and innovation. Our service models span the entire Oracle stack, including hardware, operating systems, database, middleware and applications. We deliver complete managed services and 24x7x365 support from our US and India-based offices, along with onsite, onshore and offshore resources to meet every level of demand. As an elite Oracle Platinum Partner, BIAS knows exactly what it takes to maximize results from all of your IT investments. Plus, with low cost, predictable monthly and quarterly service plans, BIAS managed services deliver dependable ROI. Explore our full range of managed services below, download our Managed & Subscription Services Data Sheet and contact us to learn more.

Database Managed Services

BIAS provides end-to-end managed services and 24x7x365 support for your business-critical databases, including Oracle Database, Microsoft SQL Server and more. We are experienced in providing support for both physical and virtual environments across technology providers, such as VMware and Oracle VM. Our DBAs have deep expertise in supporting database environments for major BI & ERP systems, such as Oracle EBS, Oracle Hyperion, and OBIEE. We also support engineered systems environments on Oracle Exadata, Exalytics, Oracle Database Appliance and others. This broad array of expertise allows us to offer clients a single managed services partner across their entire technology footprint.

Infrastructure & Cloud Services

With BIAS managed services for infrastructure and cloud, you have complete assurance that your mission critical systems are constantly monitored and managed to achieve targeted performance, stability, reliability and availability 24 hours a day, 7 days a week. We not only provide end-to-end support, hosting and colocation services, but BIAS also delivers unmatched cloud expertise with experienced cloud architects who deliver strategic insight and hands-on, ongoing support for private, public and hybrid clouds as well as our Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offerings.

Middleware Services

Look to BIAS for superior managed support for your middleware applications, including integration, automation, performance optimization and capacity management. We can help you consolidate your middleware infrastructure to lower costs, streamline or eliminate day-to-day middleware management to power operational efficiencies, and engineer middleware solutions to create a more agile, flexible enterprise.

Business Intelligence Services

Ensure that your Business Intelligence solutions, applications and associated data are highly available and secure with BIAS managed services. With over 10 years of experience working with Oracle Hyperion, OBIEE, Exalytics, Endeca, BI Foundation Suite, Informatica, ODI, E-Business Suite Applications and custom data warehousing solutions, BIAS is the perfect partner to help you support and expand your Business Intelligence capabilities.

ERP Services

BIAS provides focused support and managed services for leading ERP systems, including Oracle E-Business Suite, PeopleSoft, JD Edwards, SAP and more to ensure that you’re getting the most from your ERP investments. Our results-driven managed ERP services enhance productivity, lower costs and accelerate return on all of your ERP investments.

Engineered Systems Services

BIAS’ superior expertise in managing all of the technologies underlying Oracle Engineered Systems, including Exadata, Exalogic, Oracle Virtual Machine, Infiniband Networking and more, power efficiencies and speed issue resolution across the Oracle stack. We’re here to help you implement, optimize, manage and maintain your Oracle Engineered Systems, so that you can unlock the full value of your investments while lowering risk, reducing down time and maximizing availability.

Our Methodology

BIAS uses a blend of ITIL® and Oracle Unified Method (OUM) methodologies to ensure the highest levels of consistency and responsiveness in the delivery of our managed services. These standards-based proven methodologies accelerate IT initiatives, enhance visibility and allow you to leverage the full capacity of BIAS’ field experience and intellectual capital to benefit your business.

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Featured resource

Let BIAS manage your services while you manage your business. Explore BIAS’ Managed and Subscription Services with this informative data sheet. 

Additional resources

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